You can sign in to your account with your credentials and then go to "Reviews" to find out about your reviews and "Rewards" to check for your current balance in your rewards.

Oh dear! We're sorry to learn you forgot your password. Click the "Forgot Password?" link on the login page and we will send you an email with a link to reset your password.

PLUSHKRAFT can ship products to DELHI - NCR . More
parts of India to be covered very shortly.

Yes, the team will come on a scheduled day and time as per client & company and will take the old furniture.

Within some days the furniture value will be generated and will be added into your account as plush credits which you can redeem in your purchases later on.

During checkout, we'll provide you with an estimated arrival date based on our current production lead time (typically to 8 weeks, which varies by product and fabric selection) and projected transit time. Shipping transit time is, on average, 7 to 14 business days. Once your order ships, you will receive tracking information that provides a more up to date delivery estimate. 

Once your order is on it's way to you it can take a few days for tracking to generate with the carrier, as soon as the tracking is available it will be emailed to you. Transit time is 7-14 business days, depending on where you live, and once your order arrives with the local delivery team they will call you directly to set a delivery date. This way you can be prepared to accept your new furniture! 

You will receive an email from us as soon as your order ships along with a tracking number so you can follow it right to your door. 

Please contact our customer service team at 9818080602, or email us at www.plushkraft@gmail.com to update your delivery information.
Keep in mind, if your order has already shipped, rerouting to a new address may add 5-7 days to your transit time. 

Your satisfaction is our top priority, and we want your experience to be perfect. If you receive a damaged item, please accept the delivery, but inform us immediately on call or through email. We’ll help you have the item repaired, replaced or returned under as per our terms &
conditions.

We are creating a marketplace for our customers to sell their old furniture pieces for exchange of plush credits, which can be redeemed by them at any purchase of our product.

The valuation will be provided by us and after the confirmation by client we will send our team to pick the furniture and the plush credits will be added in your account.

In any case the information provided by the client before the valuation does not match at the time team collects the furniture, the company has the right to cancel the transaction and the client will have to borne the charges of transportation & labour.

Absolutely! If you haven't already taken our Design Services survey to get the process started you can do so. Our design team will help you with a floor plan as well as provide customized design boards so you can see how the items you order will work in your space. 

We offer our Design Services at no cost to you.Our designers are available to help you make this important decision and guide
you through the process of creating a home that you will love!

We want to help you find the right pieces for your home. We will work to gather information from you, which can take a few days. Once we have enough information, we can get started on your design! That process typically takes about 3-4 business days. On average you can expect to work with your designer over the course of 1-2 weeks.

You can check the status of your order by logging
into your account and visiting the my account section.

You'll be able to:

-Get the current status of your order

-Check if your order has shipped

-View order details

Our team gets on working as soon the order is placed, we are afraid that we cannot give this flexiblity.

We do not offer exchanges.

We’re bummed to see you
that we are not able to satisfy your requirements, but unfortunately we don’t offer cancellations as our team is already on their toes to get your furniture on time.

All orders are charged in full when placed. We accept most major credit cards & cash pickup facility as well.

Coupons cannot be used in combination with sale
pricing. During our sales and promos, other coupons are not able to be combined for added discounts. The good news is you can save those coupons for when
you're ready to purchase that second chair or any piece of furniture.

We accept payments from Visa, MasterCard, American Express etc. We also provide facility of cash pickup from your place or a preferred place for both the parties.

We are excited to offer designers and architects new ways to create beautiful homes, businesses, and community environments for
your clients. If you’re an architect, designer, developer, or retailer, enjoy a trade program that gives you unparalleled access to source PLUSHKRAFT pieces at great prices.