Returns
(a) Products are sold on a non-return basis and unless damaged (refer clause 7), faulty (refer clause 8) or incorrectly delivered cannot be returned.
(b) All returns must receive the prior approval of the Company.(c) The Company reserves the right to inspect Goods to be returned.
(d) Goods must be returned according to the Company’s procedure for returns for credit or replacement.
(e) The Customer must retain signed return documentation as proof of a return.
Refund
The product which is damaged or of faulty manufacture (excluding unavoidable imperfections) will be credited or replaced if the Company is advised within 7 days after the Delivery Date, and the faulty Goods are made available for inspection and return.
One of the following as decided by company will take place:
(i) replacing the faulty Goods; or
(ii) the cost of obtaining equivalent products; or
(iii) the cost of having the faulty Goods repaired.