Quote history

(a) Agents or distributors of the Company’s Goods have no right or authority, express or implied, to bind the Company. 
(b) A Quotation given to the Customer is not an offer, and is valid for 30 days from the date of Quotation.
(c) An order placed by the Customer under a Quotation is not binding on the Company until accepted in writing by the Company. 

(a) Prices for Goods will be as per the Company’s Official Price List.
(b) Prices may be altered by the Company with 30 days notice.
(c) GST, delivery charges, extra packaging surcharges and government taxes, if any, are payable by the Customer.

(a) Orders for Goods cannot be suspended or cancelled except with the Company’s consent. The Customer shall pay all reasonable expenses incurred by the Company due to suspension or cancellation.
(b) Delivery Dates are estimates only and the Company is not liable for any loss or damage for failure to deliver by those dates.
(c) The Company may make part deliveries of any order and render an invoice to the Customer for the Goods delivered. Failure to make delivery of the total order will not invalidate the sale. 

(a) The customer must pay a deposit equivalent to 30% of the total value of the order at the time of order placement, 60% of the total value prior to shipment/delivery and the remaining 10% after delivery. 
(b) The Company may impose a service charge of up to 2% per month (calculated on daily balances) on overdue amounts. 
(c) The Customer shall be liable for all costs incurred by the Company in recovering outstanding monies from the Customer, including collection agency fees, court costs and bank dishonour fees.  
(d) The company accept all the credit cards & other UPI mode of payments. Also, the company offers the facility of cash pickup from your place or a preferred place for both the parties.

(a) The Company’s responsibility for and risk in the Goods ends on the Delivery Date.
(b) Ownership of the Goods delivered by the Company to the Customer remains with the Company until the Customer has made full payment for all Goods whatsoever sold by the Company to the Customer, whether:
(i) Under these conditions or any other contract or agreement
(ii) The Goods are similar to the goods the subject of these conditions or not
(iii) Such indebtedness is pursuant to a written, oral or partly written and oral contract
(iv) Such indebtedness is on a current account, a trading account or otherwise

(c) Irrespective of clause 6(b), the Customer may still sell the Goods in the ordinary course of business. However, if it does so the proceeds of sale shall be held for the Company until all Goods are paid for by the Customer.

(d) If the Customer enters into any form of external administration or The Company requires Goods to be returned due to non-payment, the Customer must return Goods in which title has not passed to the value of non-payment to the Company on demand. If the Customer does not return the Goods to the Company within 48 hours of receipt of the demand (or such other time, if any, specified by The Company), the Company may enter the premises of the Customer at any time and do all things necessary to recover the Goods in which title has not passed to the value of the non-payment. The Customer is liable for all costs associated with the exercise by the Company of its rights under this clause 6(d).

The Customer must advise the Company of any damage or shortage of Goods within 2 days after the Delivery Date, otherwise no liability will be accepted. 

(a) All damaged Goods or Goods of faulty manufacture (excluding unavoidable imperfections) will be credited or replaced if the Company is advised within 3 days after the Delivery Date, and the faulty Goods are made available for inspection and return. The Company’s liability is limited to: 

(i) replacing the faulty Goods; or
(ii) the cost of obtaining equivalent products; or
(iii) the cost of having the faulty Goods repaired.

(b) The Company will not be liable for any special, exemplary, punitive or consequential loss or damage (including without limitation, loss of profit, loss of opportunity and loss of goodwill) incurred by the Customer either directly or indirectly in connection with the supply of Goods.

(a) The colour, texture and composition of fabric or wood may vary from the products displayed in store or on this website due to dye lot variations and natural timber variations. Due to the many variations in monitors and browsers, colour
samples may appear different on different monitors. Computer monitors are not all calibrated equally and colour reproduction on the Internet is not precise.

(b) Reclaimed wood is unique, and no two products are the same. The wood will display holes,nail marks, scuffing and are part of the intrinsic beauty of the product. Solid timber products have natural markings, cracks and colour variations due to the nature of the product; these are the characteristics of a natural product and not defects or signs of damage.

(c) Leather Furniture Dye lots may vary as the hide has not been corrected to remove imperfections.  The leather develops a patina during its expected useful lifetime. Colour variations may occur due to multiple hides required to make up the item.Marks, tick bite scars, scratches, stretch marks and scuff marks are characteristic of full grain leather and are therefore not defects. Cattle branding marks may also be visible and are not considered defects. Exposure to too much sunlight may lead to fading and drying.

(d) PLUSHKRAFT will only be liable to honour a warranty if:

(i) The defect existed at the time of delivery and manifested during the warranty period.
(ii) The defect did not arise due to normal wear and tear or misuse/abuse by the Customer.
(iii) The product concerned is used for the purpose intended and in a domestic/residential environment. (unless a waiver is given in writing by Plushkraft)
(iv)The Customer duly complied with the care instructions and maintenance and the Customer provides the original invoice.

(e) Upholstered Furniture

(i) Upholstered furniture is warranted for a period of 1 year from date of delivery/collection in respect of the frame and craftsmanship.
(ii) The warranty does not extend to the fabric or leather used to upholster the product as this is subject to wear and tear associated with use. Furthermore, usage and treatment in the Customer’s environment is beyond our control.
(iii) Exposure to sunlight can lead to fading.

(f) Warranties do not apply to:

Defects or damage arising from negligence, abuse or misuse, including (but not limited to) improper maintenance, exposure to water, direct sunlight, coastal air,chemicals, accidents, any use for which the product was not designed nor does it cover ordinary wear and tear and failure to comply with care instructions or specifications. Extreme use is considered damage caused by more than normal wear and tear this includes:
-Solvent and/or other spills
-Ink,Pen or crayon marks
-Paint
-Body fluids (human or animal)
-Improper cleaning techniques
-Placing furniture outdoors in direct sunlight or in close proximity to an open heat source heaters, fire -places, braai stands.

(g) Timber Warranty:

Timber products are warranted for a period of 1 year from date of delivery/collection in respect of frame and workmanship. Should the original product be altered in any way, the warranty will be void. Since Teak wood has an oil content, any Teak furniture used for indoors should not be placed on a carpet.

All graphical images relating to Plushkraft and its products, including but not limited to photos, logos and banners, displayed in publications or appearing on the website are the property of Plushkraft.  Any unauthorised use, reproduction or distribution thereof is strictly prohibited.

The Customer cannot use the Company’s trademarks and trade names without the prior written approval of the Company.

(a) Explanatory Material provided to the Customer does not bind the Company, and does not constitute any form of representation by the Company.
(b) The Company may amend its Explanatory Material without notice to the Customer.

The Company is not responsible for any lack of operation or performance of the Goods (and any loss or damage) where they are:

(a) used or adapted for a purpose for which they were not designed.
(b) combined or integrated with other products not manufactured by the Company.

The Company is not liable for any failure to comply with these conditions where the failure is due to circumstances which are not directly within the Company’s control, including, but not limited to, acts of terrorism, natural disaster, industrial action, or a failure of a supplier, public utility or common carrier.

(a) TheCustomer will be liable for GST on any taxable supply by the Company to the Customer.
(b) The Company reserves the right to raise tax adjustment notes and recipient tax invoices  when necessary.
(c) The Customer must supply the Company with its PAN (where applicable) prior to or at the time of placing order with the Company. 

(a) It is the Customer’s responsibility to ensure that Goods supplied by The Company are suitable for the environment in which they are to be used and meet all applicable regulatory requirements. 
(b) The Company does not hold itself out as possessing any expertise as to whether products supplied by it meets any particular requirements under the Building Code of India or any fire engineered solution in respect of the Site, makes no representation as to fitness for purpose of the product it supplies and hereby disclaims all responsibility in that regard. Without limiting this clause, where the Customer or its consultant specifies specific Goods or a finish, in circumstances where a particular regulatory standard or requirement is to be met, responsibility for that standard or requirement rests with the Customer. 

Company: PLUSHKRAFT LLP

Customer: The person or company named in the sales invoice or Quotation issued for the Goods by the Company.

Delivery Date: The date on which the Goods leave the Company’s premises, or where the Goods are on other premises the date on which the Goods leave those premises.

Invoice Value: The amount stated in the Company’s invoice for Goods ordered by the Customer.

Explanatory Material: Drawings, specifications, explanatory literature and any other materials prepared by the Company for descriptive or explanatory purposes.

Goods: Those goods ordered by the Customer from the Company from time to time. 

Official Price List: The list of prices of Goods set out in the Company’s price book or price file or price notifications from time to time.

Price: The price for Goods contained in the Official Price List.

Quotation: A quotation submitted by the Company to the Customer for Goods.